Do you have any questions?

Not sure how Utelys can help you? Wondering why you should try Utelys?

Here are the answers to some of the most frequently asked questions.
Utelys is designed for all hotels and guest houses. Our solutions are easily customisable to best fit your establishment's image and meet your needs.
We have designed Utelys to make your daily life easier, so we connect to your PMS and channel managers to collect and send you the necessary information. Using Utelys is therefore transparent for you.
No limits! You can add as many users as you like and define different levels of access per user.
You will get your invoice right after your subscription.
Of course!
You can find all the information you need on our GDPR page.
If your PMS allows real-time synchronisation, we send the information directly to the PMS.

In any case, for each new customer request, we send an e-mail to the people involved. You can simply set the names of the recipients of these emails.

In addition, you will also find all the information on your Utelys dashboard and you will receive a notification for each new request on your desktop or smartphone.
Of course, our teams are available from 9am to 6pm, 7 days a week, to answer you by phone or via our chat. You can also send us an email to
To you! It's your data after all! We want you to use Utelys because you enjoy using it, not because your data is trapped in it. You can export all your data out of Utelys at any time, regardless of your subscription.
Do you have an unanswered question?
Contact us